FAQ
Network Access Controller

New Products

  • Q: 1)Where can I find my controller serial number?

  • A:

    Inside access control panel box - The controller board will have a sticker on the front labeled "S/N#"

    • In the software - Under the "Controllers" section 


  • Q: 2)How do I determine my controller version?

  • A:

    On the inside door of your Controls panel box - A label will display 

  • Q: 3) Are the cards pre-programmed to the system?

  • A:

    No. In order to release a door using the included proximity cards they must first be programmed to the system using the included software. 

  • Q: 4) Can I use Cat5 cable to wire my readers or locking hardware?

  • A:

    The recommended cable types are "22 gauge 6-conductor shielded" for Readers and 18 gauge 4 or 6 conductor cable for the locking hardware. Deviation from these recommendations may cause unexpected behavior and or invalidation of your equipment warranty.


  • Q: 5) What's our Network access control board's features and advantages?

  • A:

    Our advantages: easy to install, easy to use, easy to upgrade, high stability, and compatibility. 

    You may find we don't have a lot of models, but all these models are S4A's elite of 10 years experience in this industry.


  • Q: 6) Can your software be translated into our local language?

  • A:

    For the time being we only have English and Chinese version.

    But we could provide demo tool to translate according to your demand.


  • Q: 7) Brief features for Access Control board function

  • A:

    Brief features-Additional Information

    Below are some additional information and a brief list of other features. If you need more detailed information, 


    please refer to the help guide within the software for further instruction. Or, contact  S4A Technical Support.


     1: To release any door(s), right-click on “Doors” and select “Remote Open”

     2: You can change the open delay for any and all doors.

     3: You can unlock or lock any and all doors by changing the control state.

     4: If the doors are set to the “Door Closed” mode, it is the equivalent of a lockdown.

    No doors will open with cards.

    5: The “Door Controlled” option is the normal operating state for the Contactless Card Management system.

     6: The attendance and Patrol features are explained further in the help guide within the software.


    Additional information and a complete help file are available in the software under help>manual.

     

    Definitions

    Peripheral Control: To configure inputs and outputs of the ACB-001 ACB-002 ACB-004input/output modules.

    Password Management: For dual-factor authentication or manual entry of card number.

    Anti-Passback: Enables/defines parameters for the anti-passback feature.

    Interlock: Enables/defines multi-door interlock feature.

    First Card Open: Enables/defines the first card open feature, which allows one (or more)   card(s) to be configured in such a way 

    that if one of them opens a door (or doors), the door(s) remain open until a selected time.

    Console: Check and adjust the time, upload, download, remotely open, and monitor time options.

     Check Status: Checks the communication status of doors.


  • Q: 8)SQL server database sharing

  • A:

    Run the program “SQLServerConfig.exe” under the software installation directory in your computer.


    Network Access Control.jpg

    Network Access Control.jpg

    Next,

    Network Access Control.jpg

    Finally, click “ test connection”

    Network Access Control.jpg

    Now, SQL server database sharing successfully.



  • Q: 9)How to connect biometric device with ACB board

  • A:

    Now, many customers get a problem that how to connect biometric device ( such as finger reader ,facial device etc) to controller and how to operate in the software.

    Now let’s introduce how to connect biometric device with our access controller by example as finger reader:


    This solution also suitable for how to connect facial recognition to controller. 


    Here’s the solution

    1: Connection fingerprint card reader with Access Control

    The default output of Fingerprint reader is wiegand 26 bit. so there has connection the cables with  D0 , D1 ,GND for access control!

     

    Generally that is better to use the power supply with fingerprint card reader , because of sometimes the controller will have not enough 

    current flow to support fingerprint card reader.


    2: Operation between fingerprint card reader and access controller

    Only users registered on finger reader can output wiegand 26 bit , otherwise can't

    Generally , the default wiegand output format is device No. + register No. then you can register card No. in access controller software.


    For example: the fingerprint device No. is 1, and the user register No. is 100,so the appeared No. is 100100 on the Access Control software , 

    then you assign privilege to this user , finally the user registered on fingerprint card reader can open the door.


    There is two ways to see the Wiegand output format how to appeared on access controller software


    If you want to install more fingerprint reader in the same network and activate UPLOAD function,

    it means, if in the same network, we need to install 10pcs fingerprint reader and enroll 1 time. then upload to the 2nd device to the 10th device.

    we could order FR-001 fingerprint reader, for more information, pls inquiry now!


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Contact Us
  S4A-Security For All.S4A Industrial Co., Limited, Founded in 2010, We have been dedicating in access control production R&D and sales for 10year till now. With the belief that we do one thing well in a lifetime, our CEO has been in this industry for 15 years. During the past 10 years, our products have been exported to various countries and regions. And 90% of customers come from the recommendations of cooperative customers, and 80% of the turnover comes from cooperative customers in the past 10years.Your business is a plant, we are the gardener, our mission is to water and fertilize the plant, and make it become the towering tree. We attach great importance to the partner's appeal, customer's suggestions, and feedbacks. To strengthen Product quality awareness, client's service awareness. Our clients and S4A are on the same path walking for many years.       S4A's future would be even more brilliant, this is related to all of our staff's working sweat. When you join this team, you will feel an invisible power to drive walk forward. S4A mainly produces a series of security Door Access Control such as:Network Access Controller, Locker board, Electromagnetic lock, Standalone door Controller, Automatic door opener, etcOur team can manufacture products, sell products, and do after-sales.In the realm of access control, one company stands out for its unwavering commitment to providing security services for everyone. S4A, which stands for "Security for All," has been at the forefront of access control technology for the past 13 years. With its own state-of-the-art factory and a strong focus on research and development, S4A has continuously delivered cutting-edge access control machines with the latest functions. Their dedication to product quality, customer feedback, practicability, and cost performance sets them apart as a leader in the industry.Factory and R&D Expertise:S4A takes pride in its fully-equipped factory, where skilled engineers and technicians work tirelessly to develop and manufacture access control solutions that meet the highest standards. The company's investment in research and development has resulted in a steady stream of innovative products that cater to evolving security needs.By staying ahead of the curve, S4A ensures that their customers have access to the latest advancements in access control technology.Quality Assurance and Customer Feedback:At S4A, product quality is of paramount importance. The company adheres to rigorous quality control procedures throughout the manufacturing process to guarantee the reliability and durability of their access control machines. Each product undergoes comprehensive testing to ensure it meets industry standards and exceeds customer expectations. S4A also places great value on customer feedback, actively seeking input to continuously improve their products and services. By listening to their customers, S4A maintains a customer-centric approach and delivers solutions that address real-world security challenges.Practicability and Cost Performance:S4A understands that access control solutions must not only be technologically advanced but also practical and cost-effective. The company's emphasis on practicability means that their products are designed to be user-friendly, easily integrated into existing systems, and adaptable to various environments. S4A's access control machines are known for their intuitive interfaces, simple installation processes, and seamless compatibility with other security systems. Additionally, S4A strives to provide cost-effective solutions without compromising on quality. Their competitive pricing ensures that security is accessible to businesses and individuals of all sizes.With 13 years of industry experience, S4A has cemented its position as a leading provider of access control solutions. Through their dedication to "Security for All," the company has set a benchmark for excellence in product quality, customer satisfaction,practicability, and cost performance. S4A's in-house factory and research and development capabilities enable them to stay at the forefront of technological advancements in the field of access control. As the company continues to evolve and innovate, S4A remains committed to empowering individuals and organizations with the highest level of security, ensuring that everyone can enjoy the peace of mind that comes with a reliable and efficient access control system.We can create value for you!Quality takes great importance for a company's credibility, and buyer's every penny spend must worth it. That is our most basic principle. Our business mainly for wholesale, so we could offer large quantities at competitive prices. During the past 10 years, We work hard to create value for our customers, and with our help, customers have an increasing market share. 99% of the customer...<
  • Address

    Factory Address:Building S4A, South Third Lane, Qiuyuling Street, Zhangkeng Village, Hengli Town, Dongguan City, Guangdong Province Office Address:2nd Floor of Jinmin'an Industrial Zone, #529, Bulong Rd. Bantian St. Longgang Dist. Shenzhen, PRC.

  • Call us

    0086 755 29450011

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If you are interested in our products and want to know more details,please leave a message here,we will reply you as soon as we can.

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