What are the pain points of TT Lock smart locks, and are there any solutions at present?
TT smart locks have pain points such as complex unlocking settings and easy installation problems, but some problems can be solved through official methods or related operations. The details are as follows:
Complex unlocking settings: Mfare cards can only be set as administrators, not users, and the administrator or user setting operation steps are relatively cumbersome, which is difficult for users who are not familiar with electronic products. There is no specially optimized solution at present, and users can only operate carefully according to the steps in the manual.
Problems with picks and square steel: The length of the pick may not be appropriate, and it needs to be cut or bent with tools such as pliers, which is difficult for users with less strength such as girls to operate. In addition, if the length of the square steel is not appropriate, the door lock cannot be stuck if it is too short, and there will be gaps in the panel if it is too long. Users can refer to the installation instructions and choose the appropriate length of square steel according to the thickness of the door. If the pick is too long, you can ask professionals or people with greater strength to help deal with it.
Lock caused by misoperation: If the user misoperates, the door lock may be locked. At this time, you can wait for a few minutes, the door lock will automatically unlock, and then re-operate.
The door lock may not lock: Some users have reported that the door lock may not lock with a certain probability. When closing the door, you can lift the door handle up or close the door again to ensure that the door lock is successfully locked.
Slow unlocking response: It may be caused by dirty
fingerprint access control recognition module, low battery, mechanical structure wear or system software problems. You can wipe the fingerprint recognition module with a soft cloth regularly to keep it clean. If the battery is low, replace it with a high-quality battery in time. For smart locks that have been used for a long time, you can add lubricating oil appropriately to reduce mechanical wear. At the same time, pay attention to the manufacturer's firmware update announcement and update the system software in time.
Battery life problem: Some models with built-in gateways consume power due to Wi-Fi connection, and the battery life is short. You can check the battery power regularly, replace the battery in time, or choose a battery with lower power consumption and longer battery life. You can also pay attention to whether the manufacturer has a software optimization plan to reduce the power consumption of the door lock.
Advertising interference: When unlocking through the mobile phone APP, it may trigger the shake advertisement of the mini game, and it is easy to jump to the advertising page due to shaking the phone when unlocking. There is currently no official solution. Users can try to be as careful as possible to avoid accidental touches, or expect the manufacturer to optimize the APP in the future to reduce advertising interference.
If you have any questions about access control system products, you can consult or leave a message.
Author: Written by Ms.Lisa Zhu from S4A INDUSTRIAL CO., LIMITED